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Here you will find:
• How to pack a case.
• Order Packaging Materials.
• Pickup / Delivery Options.
• Instructions to fill out a DHL Waybill.
• Schedule a DHL Pickup.
• Instructions for U.S. Postal Service Business Reply Labels.

How to pack a case:
1. Place
the impression into the longer rear pouch of the bio bag and place the prescription in the shorter front pouch. Peel back plastic blue strip to close.
2. Multiple Cases can be sent in one case box. Separate the impressions into bio bags for correct recognition.
3. Place the case or cases into the box. Securely seal the box with packaging tape and attach a waybill or mailing label on the top. back to top
Need Shipping Supplies?
CLICK HERE to Order Packaging Materials using our Supply Request Form.
Pickup / Delivery Options:
Local - If your practice is within our service area, we offer FREE daily pickup and delivery. Contact us at 724-864-2890 or Toll Free at 866-305-5434 for details.
DHL - We supply pre-printed shipping bills with our account number for your use.
• Instructions to fill out a DHL Waybill.
U.S. Mail - We provide pre-paid mailing labels for your convenience. Please allow 1-4 days depending on your location for arrival to the laboratory.
• Instructions for Business Reply Labels.
In addition, depending on your geographical location, there is a shipping charge of $5.95 per case. Also, an additional shipping charge will apply for requested framework try-ins and return ditches when returned for finish. back to top

Instructions to fill out a DHL Waybill:
• Leave Sender Account Number Blank.

• Fill out your contact information.

• Check that the IDA contact information is correct.

• Sign and Date.

• Make sure Receiver Box is checked and Account Number is on the label..

• Print number of packages.

• Print Weight (LBS) of package(s).

• Leave Special Instructions Blank.

• Please make sure the GREEN BOX (2nd Day) is checked.

CLICK HERE to Schedule a DHL Pickup. back to top


Business Reply Labels:
CLICK HERE to download and print our Business Reply Label.*
Print out the label and tape it to the outside of your case.
*
The label is in pdf format. To view the file you will need Adobe Reader.
You can download it for free here. back to top

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